Royal King Plumbing | Effective September 7, 2026
Questions or warranty service: 800-990-6514 or info@royalkingplumbing.com.
We stand behind the plumbing work we perform. This page explains our limited labor warranty, the difference between workmanship and product coverage, and how to request help. Read it with your accepted estimate, work order and Terms & Conditions. Ask for a copy before approving service.
1. Standard one-year limited labor warranty
Unless a different period and scope are clearly disclosed and agreed in writing before service, Royal King Plumbing provides a one-year limited warranty on its plumbing installation and repair workmanship. Coverage begins when the covered work is completed and applies to defects caused by our workmanship under normal use and operating conditions. It applies to the work identified in your job documents, not to every component of the property’s plumbing system.
Specific services, limited repairs and equipment packages may have separately agreed coverage. A different period must be identified before approval; it cannot be added afterward solely to reduce an existing promise. A longer warranty expressly included with your job remains in effect. This policy does not retrospectively change any earlier agreement.
2. What workmanship coverage includes
Coverage concerns the quality of our installation or repair labor. Examples include a connection we installed leaking because it was assembled incorrectly, or a fixture we installed requiring correction because of our installation work. Where included in your accepted scope, covered work may involve toilets, faucets, disposals, shower valves, shutoffs, supply lines, water-heater plumbing connections, water-softener plumbing connections, repiping, sewer repairs or residential gas piping.
If we confirm a covered workmanship defect within the applicable period, we will correct or reperform the affected work without charging for the covered corrective labor or the ordinary service visit required to perform it. We will explain the findings and the proposed remedy. A warranty correction does not automatically restart the entire original warranty period; any remaining original coverage, additional written coverage and rights required by law continue to apply.
3. Drain clearing, sewer cleaning, jetting and descaling
Labor workmanship coverage is different from a promise that a drain will remain free of every future blockage. The return-service period and the portion of line covered must be stated in your accepted drain-service documents. Some jobs may include a 30-day return-service period or another expressly agreed period. Where your job includes one-year labor coverage for sewer cleaning, that commitment is preserved; this website does not shorten it.
Report a recurrence promptly so we can determine whether it concerns the original covered work. A return visit for a covered failure to perform the agreed clearing properly is treated according to that coverage. A new obstruction from wipes, grease, foreign objects or improper use is not automatically a failure of the original work.
Root intrusion, broken or collapsed piping, offsets, bellies, back pitch, municipal-system problems and conditions beyond the cleaned section are not repaired merely by clearing or cleaning the drain. These conditions may require a separate repair. A limitation based on an existing condition does not excuse damage or a defect caused by our own work. Additional paid diagnosis, access or clearing must be explained and authorized before it is performed.
4. Manufacturer warranties and customer-supplied products
The manufacturer determines any separate product warranty for a tank, appliance, cartridge, valve, fitting, fixture, softener or other component. Product terms vary by model and may differ for parts, tanks, finishes and labor. We do not advertise a universal lifetime product warranty or a fixed manufacturer period for every product. Request the applicable written product warranty before purchase.
Our labor warranty is not an additional manufacturer’s warranty against every factory defect. For example, a factory-failed component and a connection installed incorrectly are different causes with potentially different coverage. Noncovered diagnosis, shipping, removal or replacement labor will be identified before authorization. Nothing here removes responsibility or statutory product rights that otherwise apply to products we sell.
When you supply the product, its factory defects, missing parts and retailer return process remain subject to the seller’s or manufacturer’s terms. We still stand behind our own covered installation workmanship. Customer supply alone is not a reason to deny a defect caused by our installation.
5. Water heaters and water-treatment equipment
Our workmanship coverage applies to the plumbing installation or repair we performed. It does not automatically include every internal part, electronic control, tank, filter medium or appliance function. Follow the equipment’s operating and maintenance instructions. Routine flushing, salt replenishment, filter changes and ordinary consumables are separate services unless included in the written scope.
Water-quality changes, sediment, scale, pressure conditions or a maintenance issue may be relevant when they actually cause the failure. Their mere presence does not automatically void unrelated workmanship coverage. We will explain the connection between any claimed exclusion and the problem found.
6. Exclusions are tied to the cause of the problem
This limited labor warranty does not cover an unrelated pre-existing defect; ordinary wear or routine maintenance; misuse, abuse or foreign objects; damage caused by another person’s alteration or repair; or failures caused by external conditions such as flooding, freezing, lightning, power surges, ground movement or utility problems. An exclusion applies only to the extent the excluded condition caused the claimed problem.
Using another service provider or a compatible third-party product does not, by itself, cancel all coverage. Damage caused by that work or product may be excluded, but unrelated covered defects remain eligible. No exclusion releases us from our own defective workmanship or liability that cannot lawfully be excluded.
7. Access, property finishes and other losses
Provide safe, reasonable access for an inspection and covered correction. Opening or restoring drywall, tile, paint, flooring, concrete, cabinets or landscaping depends on the original scope, the corrective work needed, responsibility for the condition and applicable law. Such costs are not automatically included in every labor warranty, but they are not automatically shifted to you when our defective work makes them necessary.
This page does not impose a blanket waiver of property-damage claims, incidental losses, consequential losses or other remedies available under your agreement or law. Tell us promptly about damage so the cause and appropriate response can be assessed.
8. How to request warranty service
Call 800-990-6514 or email info@royalkingplumbing.com. Provide your name, service address, invoice or estimate number if available, approximate service date and a description of the concern. Photos may help if they can be taken safely. If you cannot find an invoice, we will use the available job details to help locate the record.
Notify us during the applicable coverage period and give us a reasonable opportunity to inspect and correct our work. A timely reported claim does not expire merely because our appointment is scheduled later. We will discuss availability and any immediate safety concern. If the issue is not covered, we will explain why and obtain approval before additional paid work; a warranty inquiry is not automatic authorization for a charge.
9. Emergencies and reasonable protection of your property
Do not wait for an ordinary warranty appointment when there is immediate danger. For suspected gas leakage, leave the area and contact emergency services and your gas utility or propane supplier from a safe location. For active water or sewage damage, avoid unsafe areas and obtain appropriate emergency assistance. Take reasonable steps to reduce damage only when safe.
Tell us about emergency work performed by others and keep available photographs, findings and receipts. Third-party invoices are not automatically reimbursed under this labor warranty, but obtaining necessary emergency help does not automatically eliminate a valid claim or your legal rights.
10. Coverage records, transfers and your legal rights
Coverage is tied to the identified work, service address, customer agreement and completion date. Transfer provisions, if any, are those stated in the original agreement and applicable law; this page does not retroactively add a nontransferability restriction. An owner or authorized property manager may contact us about the work.
Warranty assistance is not conditional on a favorable review or giving up lawful complaint, payment-dispute or court rights. This limited warranty supplements, and does not disclaim, rights or implied warranties that apply by law. It does not shorten a statutory period for bringing a claim. Some jurisdictions provide additional protections. Keep your accepted estimate, invoice and the warranty supplied with the job.
For a free copy of this policy or help with your coverage, call 800-990-6514. For formal written correspondence, use the service provider’s notice address shown in your accepted job documents, or contact us to confirm the appropriate address.